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1. Introduction

This Privacy Policy explains how Predictor Labs collects, uses, stores, and protects information when you use our website, purchase products, or interact with our support channels. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

When you use Predictor Labs, we may collect information you provide directly, including your email address, Discord username, order details, and any information you submit during checkout or support requests. We also collect payment-related data necessary to process cryptocurrency transactions, such as transaction identifiers, wallet addresses, payment amounts, and confirmation status. We may collect basic technical information about how you use the website, including page views and device or browser data, to operate and improve the Service.

3. How We Use Your Information

We use the information we collect to process orders and cryptocurrency payments, deliver digital products and access codes, verify purchases, provide customer support through Discord and other channels, communicate with you about your account or orders, prevent fraud and abuse, maintain security, and improve our website and services. Discord usernames and email addresses are used to identify customers, link orders to the correct user, and respond to support inquiries.

4. Cryptocurrency Payments

Payments on Predictor Labs are processed through cryptocurrency transactions. When you pay, we record transaction details required to confirm your order and grant access to your purchase. Cryptocurrency transactions are recorded on public blockchains and may be irreversible. We do not store your private keys or wallet passwords, but we retain order and payment records associated with your purchase as needed to fulfill the transaction and comply with our policies.

5. Cookies and Analytics

We use cookies and similar technologies to support site functionality, remember your preferences, and understand how visitors use our website. This may include analytics related to traffic and page views. You can manage cookie preferences through your browser settings or our cookie consent notice. Some third-party services linked from our site, such as payment or social platforms, may set their own cookies under their separate privacy policies.

6. Data Sharing and Third Parties

We do not sell your personal information. We may share information with service providers who help us operate the website, process payments, host infrastructure, or deliver support, only as needed to provide the Service. We may also disclose information if required by law, to protect our rights, or to prevent fraud and abuse. Links to third-party websites, including Discord and YouTube, are governed by those platforms' own privacy policies.

7. Data Retention and Security

We retain order, payment, email, and Discord-related records for as long as necessary to fulfill purchases, provide support, resolve disputes, and meet legal or operational requirements. We take reasonable measures to protect your information, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed at anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe we have received information from a minor, please contact us so we can take appropriate steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time as our practices or legal requirements change. Updates will be posted on this page with a revised effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your data, contact us through our official Discord server and authorized support channels. Join us at https://discord.gg/predictor.